Legal

Privacy Policy

Last updated: April 2026

1. Introduction

Remigo Ltd (“Remigo”, “we”, “us”, “our”) is a UK lead generation company. We introduce customers who request mortgage information to MoneyMates, a trading style of Kris Perryman, who is an Appointed Representative of New Leaf Distribution Ltd (FCA No. 460421), authorised and regulated by the Financial Conduct Authority. Remigo itself is not authorised by the FCA and does not provide mortgage advice.

We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This privacy policy explains how we collect, use, share, and protect your personal information when you use our website, request a callback, or otherwise interact with us. It also explains your rights under UK data protection laws.

We are registered with the Information Commissioner's Office (ICO) under registration number: ZC028968.

2. Who We Are (Data Controller)

For the purposes of UK data protection laws, the data controller of the personal data you submit to us is:

Remigo Ltd
Registered office: Garfield House, 165–167 High Street, Rayleigh, Essex SS6 7QA
Email: hello@remigo.co.uk
Phone: 0330 024 2828

When your details are passed to MoneyMates so they can contact you about mortgage advice, MoneyMates becomes the data controller for the personal data you share with them. Their privacy notice will apply to their handling of your information from that point onwards.

3. What Personal Data We Collect

3.1 Information You Provide to Us

  • Contact details: Full name, phone number, email address, postcode
  • Enquiry details: The type of mortgage you are interested in (e.g. remortgage, first-time buyer, self-employed, protection), property value and indicative loan amount, employment status
  • Consent records: The version of the consent wording shown to you and the time/date you agreed to be contacted by MoneyMates
  • Communication records: Records of phone calls, emails, and messages you send to us

We do not require, and do not store, full financial advice files. Detailed information needed to give you regulated mortgage advice — such as full income evidence, bank statements, ID documents, credit history and suitability assessments — is collected directly by MoneyMates if you choose to proceed.

3.2 Information We Collect Automatically

  • Website usage data: IP address, browser type, device information, pages visited, time spent on pages, referring website
  • Cookies and tracking: See our Cookie Policy for full details

3.3 Information from Third Parties

  • Marketing partners and affiliates who lawfully refer enquiries to us
  • MoneyMates may share limited status information with us so we know whether your enquiry has been actioned (for example: contacted, no longer pursuing)

4. How We Use Your Personal Data

4.1 To Provide Our Introduction Service

We use your information to acknowledge your enquiry and to introduce you to MoneyMates so a mortgage adviser can contact you about your enquiry. We do not provide mortgage advice ourselves.

Legal basis: Consent and our legitimate interests in operating an introducer business.

4.2 To Comply with Legal Obligations

We process your data where necessary to comply with our legal obligations, including responding to lawful requests from regulators or courts and keeping appropriate records of consent.

Legal basis: Legal obligation.

4.3 To Communicate with You

We use your contact details to acknowledge your enquiry, confirm that we have passed your details to MoneyMates, and respond to any follow-up questions you send to us.

Legal basis: Consent and legitimate interests.

4.4 For Marketing Purposes (Optional)

Where you have given us specific opt-in consent, we may send you occasional updates about Remigo's service or general home-finance information. You can opt out at any time using the unsubscribe link in any email or by contacting us.

Legal basis: Consent (which you can withdraw at any time).

4.5 To Improve Our Website and Services

We analyse website usage data to understand how visitors interact with our site, improve user experience, and measure the effectiveness of our service.

Legal basis: Legitimate interests and consent (for non-essential cookies).

5. Who We Share Your Personal Data With

We may share your personal data with:

  • MoneyMates (a trading style of Kris Perryman, an Appointed Representative of New Leaf Distribution Ltd, FCA No. 460421) — the regulated mortgage adviser firm we introduce you to
  • Regulatory authorities — the FCA, the ICO or other bodies if required by law
  • Third-party service providers — CRM, hosting, email, analytics and form-handling services that operate on our behalf under written data-processing terms
  • Legal and professional advisers — where necessary to obtain advice or protect our legal rights

We do not sell your personal data to third parties.

6. How Long We Keep Your Data

  • Enquiry and consent records: Up to 6 years from the date of the enquiry, for evidence of consent and lawful introduction
  • Marketing communications: Until you opt out or withdraw consent
  • Website analytics data: Up to 26 months

7. How We Keep Your Data Secure

We have implemented appropriate technical and organisational measures to protect your data, including:

  • Encrypted transmission of data over HTTPS
  • Secure storage in password-protected, access-controlled systems
  • Access restricted to authorised personnel only
  • Regular review of our security measures and supplier security
  • Secure disposal of data when no longer needed

8. Your Data Protection Rights

Under UK data protection laws, you have the right to:

  • Access — request a copy of the personal data we hold about you
  • Rectification — ask us to correct inaccurate or incomplete data
  • Erasure — ask us to delete your data in certain circumstances
  • Restrict processing — ask us to limit how we use your data
  • Data portability — request your data in a machine-readable format
  • Object — object to processing based on legitimate interests or for direct marketing
  • Withdraw consent — where processing is based on consent

To exercise any of these rights against Remigo Ltd, contact us using the details below. We will respond within one month. To exercise rights against MoneyMates, please contact MoneyMates directly.

9. Cookies

We use cookies on our website. For full details about which cookies we use and how to manage your preferences, please see our Cookie Policy.

10. Contact Us

If you have questions about this privacy policy or want to exercise your data protection rights:

Email: hello@remigo.co.uk
Phone: 0330 024 2828
Post: Remigo Ltd, Garfield House, 165–167 High Street, Rayleigh, Essex SS6 7QA

Right to Complain

If you're not satisfied with how Remigo Ltd has handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113
Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. When we make significant changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.